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Bounced Emails and Unsubscribed Emails

When an email has bounced or someone has unsubscribed from the emails, you will see a closed envelope with a Red X icon or a person with a Red X icon in the last email field.

Last Email Icons

The following icons appear in the 'Last Email' field.


Closed Envelope Envelope with Red X: this person has unsubscribed from the emails.

MicrosoftTeams-image (5)

Person with Red X: last email to this person has bounced.

MicrosoftTeams-image (6)

For any bounced/unsubscribed emails please reach out to Front Rush support:

Support@frontrush.com / 215-489-2100 option 2

In order to clear the bounced/unsubscribed email(s) Front Rush support will need the following information:

  1. Name
  2. Email
  3. Sport (if applicable)